(204) 326-4155 autobody@fairwayford.ca

Contact

Fairway Autobody » Contact

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Address

15 Lund Rd
Steinbach, MB R5G 1W2

Call Us

(204) 326-4155

Email Us

autobody@fairwayford.ca

FAQs

Can I open a glass claim with you, or do I need to contact MPI first?

We can open a claim here for you! We do need to take some photos for MPI to get approvals to replace the glass. To get started stop by our shop or click the open claim link and we can get that going for you!

When do I need to pay my deductible?

Once the repairs are complete and you come to pick up your vehicle.

Can you give me a quote over the phone?

Usually no, we prefer an in-person inspection to be able to provide you with the most accurate estimate.

Do you provide a courtesy car during the time of repairs?

We provide a courtesy rental car on body claims that are booked into our shop. We do not provide one for glass claims or tow-ins/drop-offs unless you have loss of use coverage with MPI.

Do you recommend that I add loss of use coverage/rental car coverage on my MPI insurance policy?

Yes, we do recommend that you add loss of use coverage to your policy for situations where your car is deemed not driveable. Shops won’t provide a rental on a claim until MPI has deemed the vehicle repairable after tear down. It would give you peace of mind knowing that you can get a rental car if yours is undriveable.

Do you direct bill SMI/Sandbox for me?

Yes, we will direct bill the deductible difference to SMI/Sandbox. We just need you to let them know there was an accident with the vehicle ahead of your appointment.

Do you charge for private estimates?

No, we do not charge a fee for the estimate.

Can you open my MPI claim for me if I got into an accident?

We can’t start the claim process but you can click the open claim link below and it will take you to MPI’s website to open that claim. Once you have a claim # just let us know and we can take over from there.

How do I know if you can do body repairs on my vehicle?

We work on all makes and models except Mercedes, BMW, Volvo cars, Suzuki, Subaru, Audi & Landrover.

Can you do glass replacements on all vehicles?

Yes, we do all glass replacements on all vehicles big and small. Anything from your small family vehicle to your large truck, Semi’s, buses and more.

How do I schedule my vehicle for the MPI repair?

You can simply call us with your claim # and license plate# to get booked in or you can just click the link below to get started.

Will my stone chip still be visible after the repair?

Most stone chips will completely disappear after the repair but some larger chips might still be slightly visible.